The path to delivering safe and high-quality patient care requires a culture which embraces constant change. As we continue to undertake overhauls in the organization and financing of healthcare, providers will be tested in a dynamic and uncertain environment. Thriving in this type of a world consists of managing Volatility, Uncertainty, Complexity, and Ambiguity. Maintaining the highest quality standards while improving operational and patient safety in
a cost constrained system calls for more effective teams, more effective approaches, and an understanding of what hurdles we face that may

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